Whenever possible information presented in this document comes from in-flight observations. A few plots are based on model simulations using the XMM-Newton Science Simulator (SciSim) though.
Figs. 48-59 in Section 3.3.12.2 for the flux to count rate conversion are based on the HEASARC PIMMS software provided by NASA's XMM-Newton Guest Observer Facility and EPIC effective areas available at the SOC.