The RXTE Guest Observer Facility has several quick-response e-mail help desks to respond to questions and comments from proposers and Guest Observers. The staff members of the RXTE GOF take turns in the help desk "hotseat" and respond to questions as quickly as possible.
Before you send you question to one of the help-desks, have a look at our
Help Desk Addresses
Proposers and Guest Observers should, as much as possible, direct their queries to the most relevant helpdesk. This method will guarantee the fastest response to questions. However, for issues not covered by the helpdesks, please send email to firstname.lastname@example.org
If you have a question about RXTE, please send email to one of our help desks.